Policies
How do I place an order?
To place a custom order, click on the "Order Cookies/ Contact" tab. Be sure to include the theme, style or design you would like. If you are unsure, let us know what they are for and we can help make suggestions. Once the form is submitted, we will reach out to customize your order request.
Please note- we only take a limited amount of orders per month. Please be sure to send the date of your event to confirm availability.
Shipping
We are unable to ship cookie orders at this time. If you are local, please ask about delivery (fee) or free local pick-up.
Payment
An invoice will be emailed to you for immediate payment. All cookie orders require full payment to be confirmed. If payment is not received within 3 days upon receiving an invoice, the order will be void and invoice cancelled.
Requests,Returns & Refunds
All order requests (including designs, additional cookies, etc) must be finalized two weeks before the order is due. No changes can be made to your order after this point.
We spend a lot of time on each individual cookie and hope our customers enjoy every bite. If you are unhappy with your order, please contact us at TheCookieCurator@gmail.com immediately to get any issue resolved. We do not give full or partial refunds.